Terms & Conditions

Shipping Information

COCO Coffee Pty Ltd ("COCO Coffee") is committed to dispatching your order within 48 hours of receiving your online purchase. All orders are dispatched via Australia Post standard mail service. If a faster delivery is required, or you would prefer your order to be sent by registered post, please contact us directly and we will arrange this for you for an additional fee. Any parcels sent using Australia Post's Express Post service or Registered Post service will incur an additional expense that will be charged to you.

Our standard flat rate postage charges are as follows:

Shipping to anywhere in Australia - $9.00 (including GST)
International orders - Shipping cost to be advised by email

Terms and Conditions

COCO Coffee provides website services to you via www.cococoffee.com.au (“Web Site”) subject to the following Terms and Conditions, which may be amended by us from time to time with no notice to you. Your use and, continued use, of COCO Coffee’s Web Site constitutes an agreement by you that you accept and agree to abide and be bound by these Terms and Conditions and any amendments.

1. Returns

Returns will only be accepted with prior approval from COCO Coffee and must be within 7 days of invoice. COCO Coffee does not accept returns for change of mind. Any items returned to COCO Coffee must be in an unused condition and may only be exchanged at the option of COCO Coffee for the same goods or goods of equivalent value. We do not refund postage costs.

2. Limitation of liability

COCO Coffee does not make any warranties or representations of any kind, express or implied, regarding the operation of this Web Site, and/or the content of this Web Site. COCO Coffee does not accept liability for any damages or loss arising from the use of this Web Site or any content of this Web Site, including direct, indirect, incidental, special and/or consequential damages or loss of profits whatsoever.

3. Site contents

Unless otherwise noted, all materials, including images, designs, icons, photographs, and written and other materials that appear as part of this Web Site are copyrights, trademarks, and/or other intellectual properties owned, controlled or licensed by COCO Coffee, or its software suppliers.

You may use material from this Web Site for your own personal reference only. The material on this Web Site may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of COCO Coffee.

4. Pricing and GST

All prices are in Australian Dollars and are inclusive of GST unless otherwise stated. COCO Coffee reserves the right to change its prices at its own discretion without providing prior notice to you.

5. Product descriptions

In writing any content of this Web Site, COCO Coffee has attempted to be as accurate as possible. However, COCO Coffee does not warrant that product descriptions are complete, accurate, free of errors, up to date, or reliable. If a product offered by COCO Coffee is not as described, you must notify COCO Coffee within 7 days of date of invoice. In such circumstances, your only remedy is to return the goods to us in an unused condition to be exchanged for goods of the equivalent value.

6. Risk of loss

COCO Coffee guarantees that your order will leave our store in excellent condition. However, COCO Coffee does not accept any liability for damage or loss that may occur to your order after we deliver it to the carrier. Title of any goods purchased by you passes to you once we deliver your order to the carrier.

7. Electronic communications

By signing up for COCO Coffee's newsletter, you agree that COCO Coffee may send electronic mail to you for the purpose of advising you of changes or additions to this Web Site, about any COCO Coffee products or services, or for such other purpose(s) as COCO Coffee deems appropriate.

8. Hyperlinks and advertising

COCO Coffee may include hyperlinks to web sites operated by third parties on our Web Site from time to time. Any linked third party web sites are not part of COCO Coffee and are not under the control of COCO Coffee. If you decide to link to any such web sites you leave COCO Coffee and do so entirely at your own risk.

9. Applicable law

These conditions which govern your use of and access to the Web Site will be governed by and construed in accordance with the laws of the state of New South Wales, Australia.